Guys – has anyone else had bad experiences with Maxton Design? I don’t want to go into too much detail for now, but I’m currently in dispute with them over a couple of issues, and I’m a little interested if this is typical of them, or I just got unlucky.
shipped out one item that was unbelievably bad quality. finish was just very cheap, very bad chinese rubbish. raised this with them, they denied it, so had to raise this as a paypal claim. bought another item with this one, not opened it for fear it’s the same poor quality. disputing now with them on return, they are denying refund of my postage to me, even though that contravenes the Consumer Contracts Regulations.
Very bad company based on this experience, if something goes wrong or you buy the ‘wrong’ product from them as maybe quality is variable depending on who they buy from, then you face a struggle with them to get your money back. in my experience, avoid them and buy from someone reputable like TRC it appears.
perhaps the worst company i’ve ever had to deal with.
gloss finish items are the worst finish i’ve ever seen on anything. ever.
raised paypal complaint. took them for ever to respond. unfortunately not covered by paypal guarantee. had to suck it up for the rear lip i bought, will have to get it wrapped before i put it anywhere near the car again.
front lip was returned, argued for weeks about refunding my shipping in viloation of the consumer contracts regulations. rip off merchants.
ordered again as they are the only company i know that offer a matt finish for a lip. that was week ago. still waiting for confirmation that it has been shipped. when this whole fiasco started 6 weeks ago they told me the matt finish would be available in 1 week, or i could have the gloss finish immediately at no extra cost. clearly it is still not available. gloss finish avoid on your life.
wholeheartedly avoid them, use TRC if you are happy with a gloss finish as they seem a reputable company unlike maxton.
Sent Kenny myself money for the full kit (assumed the normal plastic would be safest bed and best wearing over gloss sounds like that’s true), Kenny updated me via email with a tracking number and the parcel arrived within a few days, the front splitter has a tiny scratch in the middle but to be honest £303 for a full splitter kit is reasonably priced, it came quickly and it’s the closest part to the road after the tyres so it’ll get the odd mark here and there.
Havent fitted it as the cars not here yet but im sure it’ll be ok and came with all necessary bits and pieces