Mountune/Cobb Recovery mode stuck.

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  • #196211

    FinniRS18
    Participant

    UK - Scotland

    Posts: 10

    Title says all, looking for any help or experience with this.

     

    Recently purchases the m380 handset for my 18plate RS , Plugged it in and followed all the steps correctly , clicked on the m380 map and it started to install. it got to around 25-26% and said the “Accessport is not connected” and that i need to now “Recover” the cars map back to normal before i start again.

    So i check and everythings fine , i click on “Recover” and again it starts an install bar and this time it hits 12% and says the same message about the accessport.

    tells me to recover it again.

    So triple checked it and everything is fine and plugged correctly and fine.

    but this time when i click on recover it just boots me back to the main menu.

     

    Anyone had anything like this? im at my wits end and the cars just sitting dead with unable to do anything.

    any help will be appreciated.

    #196218

    the-radman
    Participant

    UK - England

    Posts: 358

    have you got an aftermarket alarm/immobiliser or anything that could be cutting in after a certain time and killing the obd port off?

    #196220

    FinniRS18
    Participant

    UK - Scotland

    Posts: 10

    1. Ghost 2 But that was all disabled prior to the flash
    #196223

    FinniRS18
    Participant

    UK - Scotland

    Posts: 10

    looking at more instal vids and it seems my initial fault happened while saving the Stock ECU map before the m380 installs.

     

    Dunno why that would lock me out of Recovery mode though

    #196225

    the-radman
    Participant

    UK - England

    Posts: 358

    i dont know why it saves the stock map as ive asked mountune in the past if it could be put back to standard via the handset and they said no it cant,but on the newer handsets for the puma etc it can

    #196226

    FinniRS18
    Participant

    UK - Scotland

    Posts: 10

    yea cars totally immobile and cant start or move it , cant contact moutune till monday.

    havent seen anywhere online anyone with my problems regarding my recovery mode loop.

     

    rather disconcerning

    #196228

    yorkirs
    Participant

    UK - England

    Posts: 781

    Presume there is not a dummy OBD port in place complicating matters

    Mention this as a while back neighbours son was trying to upload a new map, as power was present he was convinced it was a map issue. After a coffee and why would it do this I found the a Very convincing dummyOBD port was in place.

    long shot but……

    hope you get sorted

     



    May the Ford be with you

     

     

    #196229

    the-radman
    Participant

    UK - England

    Posts: 358

    i had that with a previous car,it wouldnt connect at all after trying loads of times,in the end i found a dummy port too,although if that was the case here then it wouldnt start to load it at all id have thought

    #196234

    FinniRS18
    Participant

    UK - Scotland

    Posts: 10

    its the genuine OBD port.

    it failed during the stock ecu download which is what has gubbed my car id imagine.

    but it also failed trying to recover and now i cant even do that.

    Its genuinely blowing my mind as ive scoured the web and found noone with the same issue.

    Cant phone moutune untill tomorrow. its been since friday and the cars been stuck there since 😂

    #196239

    JohnD
    Participant

    UK - England

    Posts: 748

    Just to confirm, you did the pair the handset to your ecu?

     

    JohnD

    #196259

    FinniRS18
    Participant

    UK - Scotland

    Posts: 10

    i did pair it yea ,

    spoke to moutine and sent them my handset info to sent to COBB,

    I mailed COBB. theyvre replied and said about a battery charger etc. which ive tried and still no avail.

    No idea what i can do apart from Try Ford and get a stock map back on it.

    #196280

    FinniRS18
    Participant

    UK - Scotland

    Posts: 10

    Update.

     

    Recntly got an Unistall key from Mountune.

    So the handsets back to wanting to Install the map but its stuck on “Verify ignition is in ON position”

    So im still stuck.

    Pretty sure the ECUs bricked even though i have ignition.

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