Got a focus with Mountune 380 kit on it. I was changing from 1 map to another and the upload failed and it put the car into recovery mode. Attempted to upload again to get the car out of recovery mode but no joy. Contacted Mountune who contacted Cobb and after a few emails they sent me an uninstall key which worked but now the handset is stuck with verify ignition switch is on position.
I’d recommend contacting laird performance there in Scotland, they are brilliant with fords, they may be able to unlock the ecu and over write a map on it