Sync 3 update problems

This topic has 17 replies, 8 voices, and was last updated 4 years, 5 months ago by davey-f.

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June 9, 2020 at 7:49 AM #148502

v8griff
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UK - England

Posts: 545

Question for the guys who have updated their Sync 3.

I’ve tried a number of times to update the software and failed.

I’ve tried different versions of the download, direct from Ford, and different USB sticks, still nothing.

Followed the instructions to the letter, formatting the USB to Fat-ex etc etc. Stuck now, any suggestions?

Error:

June 9, 2020 at 12:28 PM #148518

paulg
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UK - England

Posts: 245

You using a PC or a Mac?

Nitrous Blue FPM375, Milltek, DSC & TracTive, lots of Mountune bits

June 9, 2020 at 4:35 PM #148533

v8griff
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UK - England

Posts: 545

PC mate

June 10, 2020 at 4:05 PM #148594

1234enough
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UK - England

Posts: 1103

Did ya get updated? I always use sandisk pen stick either a 32gb or 64gb I have, never had any issues in update.

June 11, 2020 at 7:17 AM #148625

v8griff
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UK - England

Posts: 545

Nope, tried a Kingston and a Lexar stick, 16GB so plenty of room.

Back to the drawing board.

June 11, 2020 at 7:50 AM #148628

coastliner
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UK - England

Posts: 4615

@v8griff

I have only updated the maps using SanDisk memory stick. My supporting dealer did the sync update but charge for map update. I was under the impression that minimum memory size for memory stick needs to be 32gb.

Coastliner

June 11, 2020 at 10:33 AM #148638

paulg
Participant

UK - England

Posts: 245

Likewise – SanDisk USB3 stick, and unzip from PC to USB directly

Nitrous Blue FPM375, Milltek, DSC & TracTive, lots of Mountune bits

June 12, 2020 at 8:52 AM #148689

v8griff
Participant

UK - England

Posts: 545

@coastliner, yeah I want to update the maps but as you say the software needs to be updated first.

I think the files are only 2 – 3 GB, but I’ll try a 32GB stick. Need to check if they are USB 2 or 3.

WHy so complicated!!

June 16, 2020 at 8:20 AM #148957

rsdani
Participant

Italy

Posts: 23

Hello everyone. I’ve just tried to update sync but it did not even recognize the pendrive. The user manual says that it takes (max) 8 mins to read the pendrive but mine didn’t do anything. Any recommendations, experiences? How long did it take in your case to start installation?

I’ve been using 8gb pendrive which has been formatted (exfat) prior to the install. Ignition was on obviously but engine did not run.

Thanks

June 17, 2020 at 2:22 PM #149033

v8griff
Participant

UK - England

Posts: 545

Mine only takes a few seconds to recognise the USB drive.

Try a different make, maybe larger capacity?

June 18, 2020 at 9:18 AM #149095

paulg
Participant

UK - England

Posts: 245

Any joy in getting yours working @v8griff ?

Nitrous Blue FPM375, Milltek, DSC & TracTive, lots of Mountune bits

June 19, 2020 at 6:48 AM #149133

v8griff
Participant

UK - England

Posts: 545

Not yet M8. I’ll be trying yet another different make of USB stick. Will keep you posted

June 19, 2020 at 9:28 AM #149137

paulg
Participant

UK - England

Posts: 245

@v8griff – I used this, £7.49 from Amazon – https://www.amazon.co.uk/gp/product/B015CH1JIW/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

Nitrous Blue FPM375, Milltek, DSC & TracTive, lots of Mountune bits

June 23, 2020 at 9:14 AM #149594

v8griff
Participant

UK - England

Posts: 545

@paulg cheers bud

July 7, 2020 at 8:01 AM #150781

davey-f
Participant

United Kingdom

Posts: 213

Noticed a new map update when i logged onto my Ford Account. 25gb taking 12 hours to download. Left it on overnight so 85 per cent complete. Use either Sony or Sandisc.

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