Looking for help

This topic has 9 replies, 8 voices, and was last updated 6 years, 11 months ago by Philb65.

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November 30, 2017 at 12:18 PM #73358

Mgaulin
Participant

USA

Posts: 0

My Focus was spewing white smoke and ready thru a lot of blogs have come to the conclusion that I have a bad head gasket. So I took my car to the local dealer and they told me I needed a new engine, but since I had done some mods( exhaust, custom down pipe , inter cooler ) that the repair would not be covered. The service tech agreed the the mods have nothing to do with the design and failure issues of this motor but says nothing he can do. By the way there is 6000 miles on the car.

Looking for so insite on what I can do next.

Has anyone else had this issue??

If anyone has any insite that would be great.

Desperate!!!!

Mike from Maryland

November 30, 2017 at 1:47 PM #73364

71-bda
Participant

UK - England

Posts: 9180

sorry to hear that. Think you may have to threaten them or Ford with legal action , maybe bring a test case to set a precedent.

No nothing.

No Mods. No rockers. Just a chunky knob, thats now been replaced by an RS knob innit.

No tackiness.

Std as Ford intended, but with a space saver wheel and jack and nuts and wheel brace. oh.. and flaps, a man has got to have flaps.

Innit?

November 30, 2017 at 2:05 PM #73368

RS77
Participant

UK - England

Posts: 1271

Not sure where the burden of proof lies with this. Either you have to prove that the mods didn’t have a bearing on the engine failure, or Ford need to prove that they did. However, I would say that the action is with you as there’s probably something in the car purchase contract Ts&Cs that says the warranty will not apply if…….

Agree that you’ll probably need to take it to court in the hope that Ford settles before any adverse publicity. Although it could go the whole way if Ford are determined not to set a legal precedent.

Hope you get it sorted.

November 30, 2017 at 3:01 PM #73372

71-bda
Participant

UK - England

Posts: 9180

P.S what you really need to do is get that service tech on ‘tape’ saying that your mods have nothing to do with the failure, that kind of proof would leave them with no legs to stand on !!

No nothing.

No Mods. No rockers. Just a chunky knob, thats now been replaced by an RS knob innit.

No tackiness.

Std as Ford intended, but with a space saver wheel and jack and nuts and wheel brace. oh.. and flaps, a man has got to have flaps.

Innit?

November 30, 2017 at 3:08 PM #73375

ukmd
Participant

UK - England

Posts: 28

Take off all the mods and take it to another dealer for repair.

November 30, 2017 at 3:11 PM #73377

71-bda
Participant

UK - England

Posts: 9180

ukmd yer I thought that, but the cars reg etc will probably be in Fords system now as being recorded with an engine fault and that it has failed a warranty claim.

No nothing.

No Mods. No rockers. Just a chunky knob, thats now been replaced by an RS knob innit.

No tackiness.

Std as Ford intended, but with a space saver wheel and jack and nuts and wheel brace. oh.. and flaps, a man has got to have flaps.

Innit?

November 30, 2017 at 3:12 PM #73379

Kenny
Keymaster

UK - Scotland

Posts: 3885

I would try it anyway. Worth a shot.

Strange how some cases Ford have warrantied the engine even with mods and some they don’t

November 30, 2017 at 9:21 PM #73432

Tubsy250
Participant

UK - England

Posts: 206

They normal have a warranty budget so early on they payout, but later on especially nearly 5 years when they exceeded the budget if you have the wrong tyres on they will refuse ??

November 30, 2017 at 9:37 PM #73434

white-rs2
Participant

UK - England

Posts: 4831

To go court / court will set you back circa £15-20k.

Depending on the value of the claim you could do small claims court I think they go to around £7 or 10k can’t remember at this moment and cost you at the time around £100 ish

RS Edition.

FPM375 Rocks

The rest of the “M” maps suck

November 30, 2017 at 9:43 PM #73436

Philb65
Participant

UK - England

Posts: 125

The op is in the USA, can’t offer any advice sorry but good luck mate.
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