Ghost iPhone app stopped working

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This topic contains 4 replies, has 4 voices, and was last updated by rs-le rs-le 2 months, 1 week ago.

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  • #94453
    adamrs
    adamrs
    Participant

    UK - Wales

    Posts: 7

    Hi all. A few days ago my ghost iPhone app stopped working. Had it over a year and no issues. But it wouldn’t connect at all with the car so I deleted the pairing by forced removal and reinstalled the app. Also did the forced removal procedure on the car by relearning the code. But now when I try to pair the phone with the ghost it can’t find anything. Any suggestions on this please?

    #94820
    Dr. RS
    Dr. RS
    Participant

    UK - England

    Posts: 416

    Hi Adam, why did you go straight to forced removal rather than mutual removal? Let me know if you’re still having problems and I’ll give you a hand.

    #95027
    adamrs
    adamrs
    Participant

    UK - Wales

    Posts: 7

    Hi Dr. RS.

    Thanks, I could not connect my app at all so I believe the only option was forced removal without having the app connected? Still haven’t managed to get it working.

    I can go to pair with vehicle on my phone app now but it just keeps searching and never connects when I have put the ghost into pairing mode.

    I have already tried resetting the current pin code back to the same code on the ghost to try to remove the old pairing.

    If you have any other suggestions that would be great.

    Thanks again,

    Adam

    #95028
    white-rs2
    white-rs2
    Participant

    UK - England

    Posts: 2135

    Contact the fitting person he / she might have your answers hopefully



    RS Edition (RED), Sunroof, Door Guards & DSC.

    Mountune Everything, Good Quality (Well Ripped off), Over Priced

    #95925
    rs-le
    rs-le
    Participant

    UK - England

    Posts: 230

    @adamrs & @Dr. RS

    In the last couple of days my iPhone app for  ghost 👻 does its normal thing but won’t connect to the car , like it’s not seeing it, I haven’t unpaired anything . The app just stays red & won’t go green so have to do it manually.

    Just asking if you found out why?

    I think the app is overdue an update from autowatch, as mine out of the blue has stopped connecting??

    Has worked fine since I paired it way back last year until a couple of days ago.

    just thought I updated the iOS on my phone to the latest version 11.4.1 a couple of days before but never used the car till 2 days later. I wonder if it needs an app update as stopped connecting  🤔

    just checked and no app update is available as of now…..!

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