Service and Warranty

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  • #113798

    turraloon
    Participant

    UK - Scotland

    Posts: 0

    Can someone help regarding 1st service.  My local Ford dealership say they cannot carry out warranty or even service my RS as warranty would be void – car has to be serviced at a Fordstore.  I am in Aberdeenshire and my nearest Fordstore is in Inverness two hours drive away.  Called Ford and they were no help.  Can anyone advise ?

    #113802

    red-leader
    Participant

    UK - England

    Posts: 2372

    I have mine serviced at a normal Ford dealer, not a Fordstore and the warranty is still valid. All warranty work has been carried out by them with no problems at all. Service book stamped up etc.

    #113808

    brembo
    Participant

    UK - Scotland

    Posts: 1730

    @turraloon

    Morning mate!!

    I’m not sure about Aberdeen, I’d have thought that there would have been a Ford Dealer there you could use, but I use the Dealer in Inverness. I had my Head Gasket Recall and first Service done there and also went there to have PDC and FENG turned off along with Keyless Entry disabled. I’ve had no issues there at all so would definitely recommend them but I understand it’s a bit of a drive for you.

    Maybe someone from Aberdeen will come on and give some advice??

    Cheers, Marc.



    MY/17, F/White, Forged Black Wheels, Recaro Shell Seats, Diamas SiRamik Glasscoat, H&R Anti-Roll Bars/15mm Spacers, EBC Turbo Brake Discs all round/Yellowstuff Brake Pads, Mountune Air Intake/Recirc Valve/SSC/Blue Turbo Hose Kit and Hard Pipe/Uprated Springs/Short Shifter/Rear Motor Mount/Crank Breather Plate, ETS Intercooler, Milltek 100 Cell Cat, Remus Wolf Inside Exhaust, Litchfield Stage 2 map via Cobb Accessport V3, DSC unit.

    #113809

    white-rs2
    Participant

    UK - England

    Posts: 4784

    Thought it was a Ford Warranty NOT a Ford Store one.

    I was lead to believe any dealer can service and do warranty repairs, but only Ford Stores can sell the Mustang and RS brand.



    RS Edition.

    FPM375 Rocks

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    #113816

    red-leader
    Participant

    UK - England

    Posts: 2372

    @White that’s my understanding too. ?

    #113817

    Cammy1981
    Participant

    UK - Scotland

    Posts: 11

    Arnold Clark on the langstract do warranty work on the rs and servicing or have you tried aboyne service station they are a Ford dealer also there is Lawrence of Kenmay inverurie



    Shell recaros 

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    hr spacers/hr springs 

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    #113820

    nilagin
    Participant

    UK - England

    Posts: 85

    Any VAT registered garage can service a car so long as they use the manufacturer recommended parts and oil without affecting the warranty  Any Ford dealer can carry out warranty work regardless of the car being an RS.

    #113824

    ron71
    Participant

    UK - Scotland

    Posts: 131

    @turraloon I’m in Aberdeen got mine serviced in Perth as it specialises in RS,

    i wouldn’t go to ford garage on craigshaw road,

    caught the mechanic racing my ST on the motorway against a motorbike!

    Only reason I knew was I was driving the mrs car at the time!

    Ripped the manager a new a-hole cancelled my order of RS and bought it in Perth

    #113825

    Norbert
    Participant

    UK - England

    Posts: 66

    When the RS was first announced Ford did some presentations during which it was stated that ANY Ford dealer can look after the car NOT just a Fordstore.

     

     

    #113826

    ron71
    Participant

    UK - Scotland

    Posts: 131

    @Norbert Yes I totally agree

    Should be any ford dealer

    #113831

    bobcat
    Participant

    UK - England

    Posts: 10856

    Yupp have to agree all my services, warranty work carried out by non Ford Store, a Ford dealership nevertheless, no problem.



    Honorary Member

     

    #113839

    stuartditchburn
    Participant

    UK - Scotland

    Posts: 330

    I hope so. !!!  My Lerwick FORD dealership is nothing like a Ford Store.  All servicing and recall work carried out there.

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