Dear All,
I found your thread and decided to update my RS Blue Edition Sync3 from 3.0 build 19205 to build 20204.
Unfortunately, once the updating message disappeared, the update complete did not appear, after nearly an hour I turned the engine off. Sometime later I checked the sync build and it still it remains at 19205.
I looked for the log file and found an interlog_(lots of numbers) directory with a file utloggingutility.interlog_utility.log but no XML file to upload to the Ford Sync website.
I have tried both versions of the interrogator (AB and AD) utility, nothing happens and no log files are being generated.
I have tried to run the sync 3 update again but no messages appear.
Your knowledge and experience would be sincerely appreciated.
Kind Regards,
Haroon